Refund policy

14-day refund

For 14 days after you buy, you can ask for a full refund of a paid plan without giving a reason. This is the same for every plan (1, 3 or 6 months) and every payment method.

After 14 days we consider a refund only if the service did not work for you because of a fault on our side that we were not able to fix.

Free trial

The 24-hour free trial costs nothing, so there is nothing to refund. We suggest you try it before you buy, to check that the sites you need open.

How to ask

Write to support from the email you ordered with and include your order ID or transaction ID. For a USDT payment, also give the TRON wallet address the money should go back to.

How and when you are paid back

Card payments: the refund goes back to the original card through Paddle. We normally review a request within 5 business days, and your bank may need a few more days to show the money.

USDT payments: we send the same amount of USDT on the TRON network (TRC20) to the address you give us. We cover the network fee. Check the address carefully, because a blockchain transfer cannot be reversed.

When a refund is approved, the subscription and its link are switched off.

What is not refunded

A subscription that was shared or used to abuse the service, and funds sent on the wrong network, in the wrong coin or to the wrong address. We also do not guarantee that one particular website or bank will open (see No guarantee in the terms).

No automatic renewal

Plans do not renew by themselves. After a plan ends nothing more is charged, and there is nothing for you to cancel.